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Cora O'Neil Recruitment Agency
IT Support Technician
Hatfield, Pretoria, Gauteng, South Africa
Job Summary
A company based in Hatfield, Pretoria is seeking a skilled IT Support Technician to provide remote and on-site technical IT support to personnel within a bookstore franchise environment. This role involves troubleshooting hardware and software issues, maintaining IT infrastructure, and supporting daily technical operations across multiple systems and platforms.
The successful candidate will assist with installing and configuring hardware and software, monitoring system performance, and ensuring that computer systems, networks, and digital platforms operate efficiently. This opportunity is ideal for a technically capable professional with experience in IT support, desktop support, network troubleshooting, Windows operating systems, Microsoft Office environments, and hardware maintenance within a fast-paced work environment.
Requirements / Qualifications
Matric / Grade 12
A+ and N+ qualifications (essential)
2–3 years’ recent experience providing technical IT support in a high-volume, fast-paced environment
Strong technical knowledge of computer hardware and software
Experience working with Windows operating systems
Proficiency in Microsoft Office applications
Fluent in English, with Afrikaans proficiency advantageous
Ability to troubleshoot hardware, software, and network issues
Ability to work independently and manage multiple technical tasks
Own reliable transport and valid driver’s licence
Stable employment record with contactable references
Must reside in Pretoria or within reasonable commuting distance
Availability to start as soon as possible
Skills / Competencies
Technical IT support and troubleshooting
Hardware installation and maintenance
Software installation and configuration
Desktop and workstation support
Printer and peripheral configuration
Windows operating system support
Microsoft Office support
Network monitoring and system maintenance
Backup management and disaster recovery support
Remote technical support and user assistance
Strong problem-solving and analytical skills
Ability to work in a fast-paced technical support environment
Employment Information
Job Type :
Full-Time
Job Location :
Hatfield, Pretoria, Gauteng, South Africa
Job Employment Mode :
On-Site
Salary Range :
R15,000 – R20,000 gross per month (depending on experience)
Experience Level :
Mid
Application Closing Date :
12 April 2026
Additional Notes
Work hours are Monday to Friday from 08:00 to 17:00.
Applicants should submit a detailed CV in Word or PDF format (not as a link) and include the following in their application:
Reference number: CR2818
Monthly gross salary expectation in line with the offered salary range
A recent photograph (optional but appreciated by the employer)
Contactable references and reference letters, if available
Additionally:
Please note that applicants must meet the technical qualification and experience requirements to be considered for this role.
Job Industry
Information Technology (IT) & Software
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